If you are a current customer you will have received the email below. We are currently ditching OnApp and going to a different cloud platform which has more features including the ability to use custom ISO's and better IPv6 support. 
IF YOU HAVE NOT YET CONTACTED US PLEASE DO SO ASAP!
First of all we would like to thank you for being a customer of VirtuaClub.com a subsidy of Virtua Realm L.L.C of Michigan.
As you may know, we have been experiencing constant issues with our cloud platform/control panel, such as hard drives locking up, delays and issues with destroying VMs, VM Hard drives going ready-only, the list goes on. We have worked constantly with our cloud software provider to resolve these issues but they keep reoccurring. So we have decided a new course of action by moving over to a new panel which will provide a much more relaxed environment and much easier to use from an end-user point of view. However, this move does come with a price where we need to move current customers onto a temporary KVM powered node so we can prepare the cloud platform for the transition.
At this time we have 2 options available for moving over to this temporary KVM node. The migration from a vanilla KVM node to our new Cloud Platform is seamless so there would be no further migrations required.
Option 1: Manual Transfer: we can transfer your instance to our temporary node.
- For us to do this for you, you would need to provide us with as much detail about your VM as possible, along with its root password. We would need specific file locations of where they are and where they need to be moved to.
Option 2: We can setup an NFS Share of your instance allowing you to transfer your data to a host of your choosing.
- We can setup an NFS share between the old VM and the new VM so you have direct access to the old VM, allowing you to move your data.
You are more than welcome to carry out the migration yourself but we are here to help if the need is required.
We’d like to take this time to fully apologize to those that have experienced the above mentioned issues and guarantee that once the migration is over, those issues will be in the past and we’ll be able to grow our reputation with you further as well as build our business portfolio and reputation as well.
Please respond to this email by August 5, 2014 to arrange your preferred migration method.
If you currently reside on one of our Free Beta plans and no longer wish to use it, please contact us and we disable your account.
IF YOU HAVE NOT YET CONTACTED US PLEASE DO SO ASAP!
First of all we would like to thank you for being a customer of VirtuaClub.com a subsidy of Virtua Realm L.L.C of Michigan.
As you may know, we have been experiencing constant issues with our cloud platform/control panel, such as hard drives locking up, delays and issues with destroying VMs, VM Hard drives going ready-only, the list goes on. We have worked constantly with our cloud software provider to resolve these issues but they keep reoccurring. So we have decided a new course of action by moving over to a new panel which will provide a much more relaxed environment and much easier to use from an end-user point of view. However, this move does come with a price where we need to move current customers onto a temporary KVM powered node so we can prepare the cloud platform for the transition.
At this time we have 2 options available for moving over to this temporary KVM node. The migration from a vanilla KVM node to our new Cloud Platform is seamless so there would be no further migrations required.
Option 1: Manual Transfer: we can transfer your instance to our temporary node.
- For us to do this for you, you would need to provide us with as much detail about your VM as possible, along with its root password. We would need specific file locations of where they are and where they need to be moved to.
Option 2: We can setup an NFS Share of your instance allowing you to transfer your data to a host of your choosing.
- We can setup an NFS share between the old VM and the new VM so you have direct access to the old VM, allowing you to move your data.
You are more than welcome to carry out the migration yourself but we are here to help if the need is required.
We’d like to take this time to fully apologize to those that have experienced the above mentioned issues and guarantee that once the migration is over, those issues will be in the past and we’ll be able to grow our reputation with you further as well as build our business portfolio and reputation as well.
Please respond to this email by August 5, 2014 to arrange your preferred migration method.
If you currently reside on one of our Free Beta plans and no longer wish to use it, please contact us and we disable your account.