amuck-landowner

Colocrossing's Million Dollar Routers are Switches... Top of Rack Server Porn. Old Cisco.

Amitz

Amitz

New Member
egihosting said:
EGI takes pride in its colocation services, data center and network. The way this customer's cabinet was setup is regrettable and how this was allowed to happen will be investigated internally. In the meantime, the servers in this cabinet have been adjusted and cables properly labeled and organized.


While our technicians are well-trained on cable management and server racking, we also will be retraining our staff and managers to ensure such an issue never happens again.


Now, with regards to the pictures posted in this specific forum:


Those pictures were taken without EGI's knowledge or permission and are being used with no such permission from either the customer, the datacenter, or EGI.


Biometric scan, an access card, and a combination code are required to access the building, the elevators, the datacenter floor, and the cabinet. Footage is still being examined with datacenter security at this time and no security breach has yet been found.


The person who took those pictures knew exactly which cabinet to go to as the cabinets don't have customer names on them and this individual didn't just "stumble" upon the cabinet like the OP says. That person knew that this cabinet belongs to ColoCrossing and had access to it (i.e. knew the lock code to open the door) and deliberately took those pictures so they could be posted on this forum.


Such a person must have had access to the EGI customer database and while evidence is still being collected, we strongly believe that the person who took those pictures is an ex-employee who recently left the company and is currently (and also in the past) working for BuyVM. 


That is also the reason no security breach was reported by the datacenter as the person who took these photos and provided them for posting actually had authorized access to the cabinet as an EGI employee. All EGI employees have access to all cabinets so they can service our customers as needed. 


Because of this incident, EGI is taking measures to install additional security cameras in the colo and tightening employee access to all cabinets.


EGI takes this privacy breach seriously and will continue investigating this matter with the datacenter and take appropriate legal action if necessary.


Thank You.


Energy Group Networks Network Operations Center
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So it was you who asked imgur to take down the images?
 
Aldryic C'boas

Aldryic C'boas

The Pony
buffalooed said:
Holy fucking trainwreck!
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Yeah, it's pretty well known that Matt is in close with us (he was a groomsman at my wedding, and Fran basically got him the job at EGI when they and us were still on good terms);  the above accusation is most likely them just using him as an easy scapegoat, and trying to slam one at us at the same time.
 
jarland

jarland

The ocean is digital
Aldryic C said:
Yeah, it's pretty well known that Matt is in close with us (he was a groomsman at my wedding, and Fran basically got him the job at EGI when they and us were still on good terms);  the above accusation is most likely them just using him as an easy scapegoat, and trying to slam one at us at the same time.
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You have openly stated your intentions to reverse the decision to do business with them. An attempt to try to smear your name is par for the course here. I'm not trying to be dramatic or act like I'm shocked by this, it honestly just falls dead in line with what I know to be true, fits with what I think to be true, and it is what it is. They have never handled losing business gracefully, that's just a fact that is so apparent from spending time reading reviews of them under their various names throughout the years. I speak of it so casually that I don't even care to back it up. It just is.
 
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Aldryic C'boas

Aldryic C'boas

The Pony
jarland said:
You have openly stated your intentions to reverse the decision to do business with them. An attempt to try to smear your name is par for the course here. I'm not trying to be dramatic or act like I'm shocked by this, it honestly just falls dead in line with what I know to be true, fits with what I think to be true, and it is what it is. They have never handled losing business gracefully, that's just a fact that is so apparent from spending time reading reviews of them under their various names throughout the years. I speak of it so casually that I don't even care to back it up. It just is.
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Actually, there's even more drama behind the scenes.  We haven't announced it yet (and I'll open a separate topic about it in a bit), but we were served a 60-day eviction notice by Biloh earlier today, before EGI made their post here.  This notice (which was a phone call to Fran with the excuse "We should just part ways while things are good between us"; and later an 'official letter' that was basically a 'fuck you' with a signature) did not list any valid reason for revoking the contract.  Now, we're having to plan out a short-notice move, which is a bit inconvenient... but Biloh did us a pretty big favour here.  We've been wanting to sever the contract for months, and they kept telling us 'No'... not only have they given us what we wanted, but we now have some very interesting answers to give when someone asks us why.

Here's another interesting fact - if you notice all the threads regarding EGI and us in the past, they have never had the balls to openly accuse or come after one of us.  Hell, the one guy I met when we were in San Jose looked absolutely terrified to have us just standing there.  And yet all of a sudden, Matt is being fingered (with no proof, mind you) and we're dragged into it by EGI.

My bet at this point:  EGI and CC are in bed against a common 'enemy' - us.  The petty accusation at Matt, along with CC using a weak justification to sever the contract, is just a childish attempt to 'stick it' to BuyVM.  But like I said.. this is absolutely perfect, as they're pretty much just giving us what we want.  Several DCs have already contacted Fran personally, making offers;  so even if we don't go with Choopa, there's plenty of options.
 
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Amitz

Amitz

New Member
Anyway, go with Choopa. :)


Good to see you leave the Daycare Clowns earlier than expected even though this means some unexpected workload for you and downtime for the customers.
 
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R

RiotSecurity

New Member
egihosting said:
EGI takes pride in its colocation services, data center and network. The way this customer's cabinet was setup is regrettable and how this was allowed to happen will be investigated internally. In the meantime, the servers in this cabinet have been adjusted and cables properly labeled and organized.

 

While our technicians are well-trained on cable management and server racking, we also will be retraining our staff and managers to ensure such an issue never happens again.

 

 

Now, with regards to the pictures posted in this specific forum:

 

Those pictures were taken without EGI's knowledge or permission and are being used with no such permission from either the customer, the datacenter, or EGI.

 

Biometric scan, an access card, and a combination code are required to access the building, the elevators, the datacenter floor, and the cabinet. Footage is still being examined with datacenter security at this time and no security breach has yet been found.

 

The person who took those pictures knew exactly which cabinet to go to as the cabinets don't have customer names on them and this individual didn't just "stumble" upon the cabinet like the OP says. That person knew that this cabinet belongs to ColoCrossing and had access to it (i.e. knew the lock code to open the door) and deliberately took those pictures so they could be posted on this forum.

 

Such a person must have had access to the EGI customer database and while evidence is still being collected, we strongly believe that the person who took those pictures is an ex-employee who recently left the company and is currently (and also in the past) working for BuyVM. 

 

That is also the reason no security breach was reported by the datacenter as the person who took these photos and provided them for posting actually had authorized access to the cabinet as an EGI employee. All EGI employees have access to all cabinets so they can service our customers as needed. 

 

Because of this incident, EGI is taking measures to install additional security cameras in the colo and tightening employee access to all cabinets.

 

EGI takes this privacy breach seriously and will continue investigating this matter with the datacenter and take appropriate legal action if necessary.

 

Thank You.

 

Energy Group Networks Network Operations Center
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What's the horrible smell? It smells like bull shit.

Oh fuck, someone get me a gas mask.

I hate to inform you, but I cannot access your website.

Error 503 Service Unavailable
Service Unavailable

Guru Meditation:
XID: 727375783

Varnish cache server

Would you mind fixing it?
 
wlanboy

wlanboy

Content Contributer
Because of this incident, EGI is taking measures to install additional security cameras in the colo and tightening employee access to all cabinets.

 

EGI takes this privacy breach seriously and will continue investigating this matter with the datacenter and take appropriate legal action if necessary.
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Measures like forcing image hosts to delete the images?
 
MannDude

MannDude

Just a dude
vpsBoard Founder
Moderator
For what it's worth, no one has asked me to remove any images. We do not know who requested the images be removed from Imgur, however neither EGI or CC has asked.
 
Francisco

Francisco

Company Lube
Verified Provider
MannDude said:
For what it's worth, no one has asked me to remove any images. We do not know who requested the images be removed from Imgur, however neither EGI or CC has asked.
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Far as I know we've had no take down requests from either nor a DMCA from either.

Francisco
 
drmike

drmike

100% Tier-1 Gogent
I am still stumped as to why/how imgur would pull the images...  What basis? A DMCA with what basis?

But it's sheer coincidence that the images committed suicide there then when reappeared elsewhere (in house) that the internet decide to DDoS the server 2 hours after being made public ;)  Cause you know, that's how the machines roll these days... Full automated attack network.  
 
peterw

peterw

New Member
buffalooed said:
I am still stumped as to why/how imgur would pull the images...  What basis? A DMCA with what basis?
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Just report a image on any image hoster and it is deleted if it does not have a lot of social links. Common way to solve the need for support stuff.

It is even faster if a company name is involved.
 
drmike

drmike

100% Tier-1 Gogent
Oh yeah, welcome to the daily ritual.

Someone had the photos pulled today with another image host.   That makes what 3 or 4 times?...

The images will continue to be reposted.  
 
drmike

drmike

100% Tier-1 Gogent
Photos have been moved again... to prevent another bogus takedown.

This time they are with Bayimg.com.  It is an offering from PirateBay... so good luck with the DMCA and takedown stuff...  

"Offers free, uncensored image hosting with an emphasis on free speech. As long as stored images are legal under Swedish law, they won't be removed."
 
A

AnthonySmith

New Member
Verified Provider
You should host them on a DDOS protected BuyVM VPS, then they would either stay up and be uncontested or you would at least find out who is contesting them to begin with :)

just a thought.
 
EricGregory

EricGregory

New Member
Regardless of the situation and what's going on, posting photos of other peoples' stuff inside of a datacenter is bad form.  I've seem some absolutely atrocious wiring in my day at various data centers but would NEVER publicly display any photos without the property owner's explicit permission.

Photography is one of my big side hobbies and while it's usually kosher to photograph something that's visible on private property from public property it's a whole other ball of wax when you're on property belonging to someone else and clandestinely snapping a photo of something that's not visible from public property.  People get sued for that kinda shit.

Take for example the image of the Korean War Memorial that's been used on a USPS stamp, the photog (well, the USPS got whacked) who shot the pic for use on the stamp got sued by the sculptor who created the memorial.  Granted that's copyright related territory, but it shows that photographing something can have repercussions.

http://petapixel.com/2013/09/23/sculptor-awarded-685000-photo-korean-war-memorial-used-stamp/

I've been at this game for around 13 years and know that when a provider does dumb crap, it's only a matter of time until karma bites 'em in the ass.  It's generally good practice to steer clear, leave grudges and ego at the door, and move on.

Just my $0.02
 
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Y

yolo

New Member
@egihosting, 

We were looking at getting a cage with you, but after you throw ex customers under the bus to save your own ass, I think I will be looking somewhere else. 
 
Jack

Jack

Active Member
Spencer said:
@egihosting, 

We were looking at getting a cage with you, but after you throw ex customers under the bus to save your own ass, I think I will be looking somewhere else. 
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Would you of sent hardware via UPS ect and had them set it up?
 
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