I've been using CatalystHost for several months now. During that time, there were no unexplained outages or periods of downtime. The one or two planned maintenenaces that have occurred during the time I've been with them ahve all been proactive preventative measures that I was notified ahead of time. Even then, those planned maintenances were always shorter than the allotted window and I felt that while most providers would have been negligent and avoided the issues until it caused a big problem, CatalystHost nipped the issues in the bud before it become a big problem, which increased the security and stability for everyone 
Customer service at CatalystHost has always been excellent. All three of the people there, Jarland, Ryan, and Don, will go above and beyond to make sure your query is dealt with in a timely, efficient, and helpful manner. For example, just a day or two ago I wanted an OS reinstall on my KVM VPS since I had no SolusVM access (due to their wise choice to disable it so it didn't turn into another RamNode or ChicagoVPS problem with wiped nodes and customer data expoded). My OS reinstall was done within minutes and there was some helpful security advice included as well.
Clearly CatalystHost values their customers, and it shows. Performance of all of my VPS's have been great. The service is not oversold to death like other providers in their price range (even though they are not the cheapest, it's still way cheaper than Linode, for example). The network consistenly speedtested at the promised speeds, even though due to geographic location I had some issues with latency which is why I've decided to move some of my VPS's elsewhere and cancel the CatalystHost ones - not because I'm dissatisfied in any way with the service but because I need my WHMCS hosted closer to home so that me and my target customers can access it with less lag.
In summary, I highly recommend CatalystHost for your personal and business needs. You will sleep well at night knowing that your data is safe and the nodes are monitored. Issues that will inevitable come up once in a while due to the nature of the industry will be dealt with before you even notice said issue, which is great.
Customer service at CatalystHost has always been excellent. All three of the people there, Jarland, Ryan, and Don, will go above and beyond to make sure your query is dealt with in a timely, efficient, and helpful manner. For example, just a day or two ago I wanted an OS reinstall on my KVM VPS since I had no SolusVM access (due to their wise choice to disable it so it didn't turn into another RamNode or ChicagoVPS problem with wiped nodes and customer data expoded). My OS reinstall was done within minutes and there was some helpful security advice included as well.
Clearly CatalystHost values their customers, and it shows. Performance of all of my VPS's have been great. The service is not oversold to death like other providers in their price range (even though they are not the cheapest, it's still way cheaper than Linode, for example). The network consistenly speedtested at the promised speeds, even though due to geographic location I had some issues with latency which is why I've decided to move some of my VPS's elsewhere and cancel the CatalystHost ones - not because I'm dissatisfied in any way with the service but because I need my WHMCS hosted closer to home so that me and my target customers can access it with less lag.
In summary, I highly recommend CatalystHost for your personal and business needs. You will sleep well at night knowing that your data is safe and the nodes are monitored. Issues that will inevitable come up once in a while due to the nature of the industry will be dealt with before you even notice said issue, which is great.
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