They dropped their prices significantly - did they ever sell 1yr/2GB RAM/50-100GB disk for $40 before ? They had a *hugely* popular thread on slickdeals.net which is an enormous board and where I found them - although I knew about LowEndBox and VPSBoard before that.
Either that or the "small percentage" of corrupted (or non-existent) backups is really all the servers still not online.
I think everyone would have more patience if they actually put put updates like this, it's not that hard.wow, it really amazes me how many of you cannot read...
Their SolusVM master is back up, is has all of your information in it. Such as IP addresses, OS you had installed and so forth.
What they are doing is manually recreating each VPS in SolusVM, and what I mean by that is going into each accoung in SolusVM and choosing the correct IP for your account, choosing the correct OS based on the information they have and then clicking REINSTALL. This is going to get you back online. They won't email each and every single customer right when they do it for them, as it'll make the process longer. They are sending out email updates. They are not responding to support tickets right now, I think they said that in an email already, unless it is an emergency.
I think some of you are here just to stir up more BS than actually being upset about this.
You can also request them to do a restore of your VPS, once everything is all said and done, you SHOULD be back to normal how you were before someone decided to stop spanking their winkie for a little while and cause this whole thing.
Just have patience. It is a lot of nodes to go through and a lot of time recreating each one. If you have a better way, let them know. Maybe you can give them some tips that they don't have, otherwise, the bashing because you can't read really isn't helping the situation.
Just my 2 cents
I see your point... But they're doing their best to limit the time it takes to get this done. Just have patience, it'll get worked out.
I really hope they are not actually clicking away in a gui vps by vps. I'm not sure if that's much better than magnets. I should start my own hosting business. I can call it "notcvps" or "oppositeofcvps" maybe.
I stopped reading after that. I did skim though...
Who stirs what? You said we don't read. [
] ...Just thought I'd point out your bashing irony.
Actually, I know what they were doing. I watched it on Team Viewer. My business partner Brian was helping them out yesterday. So, that is how I know. I was supposed to help them out, but I didn't get home in time. So, thank you mr. 2 posts. There was no irony in my questions as I know what they're doing. So, my post was to alert people that they are overracting. Simple as that. Just give it time.I think most of us do have patience - and understanding. Most of us are probably in the industry in one way or another, and aware of the time it would take.
I stopped reading after that. I did skim though...
You mentioned something about how they know the OS etc to reimage with. I'm sure they do, but it didn't say that anywhere in the email I got. So your effort to illistrate how we don't read is without effect. Did you read the notice?
Who stirs what? You said we don't read. [
I admit I intintionally didn't thoughly read your post, it honestly sounded like it was going to be a rant. I did thoughly read the CVPS notifications however.
I don't think my previous post had any BS, so I'm assuming your talking about 'talking about it', or you're talking someone else.
If you were talking about my previous post - where do you suggest we go to talk about the issue? ...If not a public Forum, with a thread about the company having to do with the issue? Just want to make sure I signed up in the right place.
I don't expect updates on the hour, I'll check myself. I am patient, at the 3 day Outage level.
I do expect what I paid for, have understanding for issues, and haven't bashed anyone. I've been with CVPS for over 2 years I think, through their ups and downs, and have stayed. I'm one of those "small business supporter" guys. I don't think that's BS, "provider".
Don't bother responding with answers, the questions were more to help you see your irony. Your 2 cents has no actual worth to me.
How much of an initial financial investment would it take? Since I am mildly serious.
That would all depend on how you want to look, what options you want to provide for your customers and so forth. Probably around $1000 to start. That gets you all the "options" you need to start. But like I said, it all depends on how you want to look to your customers. If you buy your own servers instead of leasing them, then you'll look at atleast 4x that number.
Some of you folks might not appreciate exactly what is going on at the DC right now, and just how hectic things are. When we moved to Vegas, Francisco and I were both up for well over 30 hours straight (with a 10 hour drive): elbow-deep in hardware trying to get things working again, public communications was honestly the absolute last thing on our minds, and to be fair the only reason we remembered to update as often as we did was because we were primarily using IRC to communicate with Anthony, and he'd remind us to update everyone else.
Offtopic: They should concentrate more on teaching recruits to show more respect to seasoned NCOs, nevermind how much they paid for the butterbar. I _HATED_ dealing with ROTC-Nazis, especially when they wanted to take out some stupid complex on the sols without us sergeants being able to intervene.
Anyone with $100 can be a summer host!
No, regular updates are not "decent" they are required. It is a standard part of damage control and only amateurs would think differently. The easiest way to help manage the influx of tickets is to keep your customers informed from the very beginning. I cannot emphasize this enough: Keeping your customers in the dark will do FAR more damage than the "hack" itself.
Yep.. But, we don't want summer hosts. Rent a server somewheres and put your data on your own dedicated server.