crissic.net - Reviews

[SFTP]

Da heck?  Where are you going?

no where Sir. I'm right here. Those were just good words on meeting some good guys here.

 

[SFTP]

He is butt hurt because no one will take his side! Plus his parent probably grounded the kid!

I didn't come here to make friends, nor to bring people on my side.

I just came here to share my experience with crissic, as I got disappointed with their services and support.

and If you replace your "buttons" with your "eyeballs" you would come to know, a few have said the same what I shared in the main thread.

and you really need to read some of the last comments including @drmike's before uttering shit out of the your mouth.

 

[telephone]

and I was afraid that sharing proofs/screenshots could hit crissic's sales. I never wanted to do that.

So you didn't want to hurt their sales even though your initial "review" stated "DO NOT buy" four times? Hmm...

If you are looking for speedy, reliable and stable VPS, DO NOT buy from crissic.


If you are looking for friendly and quick support, DO NOT buy from crissic.


If you are looking for a bit of DDos protection, DO NOT buy from crissic.


If you are looking for a company with friendly staff, DO NOT buy from crissic.

 

[SFTP]

So you didn't want to hurt their sales even though your initial "review" stated "DO NOT buy" four times? Hmm...

I said that earlier, "maybe my way of reviewing crissic was not at it's best". (First Time?)

I will contact admin to remove that "DO BOT buy" part from my thread.

 

[HalfEatenPie]

I wonder how could you come up with a conclusive statement without even reading the whole post and by saving your precious time. You are really one hell of a genius soul on this earth.

I'm not just flinging poo on anyone, If you wouldn't have saved your precious time and have read the whole topic, you must have got to know that I shared proofs with an Administrator. It's the 3rd day I'm still here replying your baseless comment, means I'm gonna stay here. I'm not fleeing anywhere.

Anyhow, let me tell you "too", the reason behind this post was only to get an "Excellent support as advertised" by Crissic. and as a Paid customer I didn't receive anything falls even near to that "Excellent support". Go ask your fellow Administrator, If you want to see those ticket's screenshots based on 16 months experience of mine with crissic.

I didn't make them public, just because I haven't come with evil intentions. I don't want to thrash Skylar's sales. Anyway, I am waiting for @drmike now to come and I'll share those proofs with him and will ask for further suggestion/advice to whether I should make them public or not, as he didn't save his precious time by just commenting only without reading/knowing nothing.

And thanks for leaving the MOD work to the one, who knows what's going on in here.

Haha.  Look I'm not here to try and offend you, hell no-one really is.  You're the one who's swinging your stick around and being a total dick to everyone until you sent proof to several other people (and @MannDude has kindly provided proof).  

Anyways I don't know your intentions nor if you plan on hanging around, but please treat others the way you want to be treated. You being a dick == Others will be a dick to you.  Acting like other people are absolutely stupid and you're the only "intelligent" individual around doesn't get people to help you (as you can see with "You are really one hell of a genius soul on this earth.").  

Simply breaking down my response:

1. This sentence was talking about how I lost interest in this "discussion" because it became an angry argument or so between two individual (you and @drmike).  I call this flinging poo.

2. Is a statement that GIANT_CRAB, a community troll, has to be the one to step in and say "chill out everyone".  That's not how it's supposed to be.

3. That was literally stating what I stated above.  Previously you came in all guns blazing and angry.  Your responses to other individuals who doubted you (since again, you had no proof) were all angry.  Even Skylar stated he didn't know you (I don't know about now but yeah).  It's only natural that without concrete information and hostility has people act hostile against you (you did later offer proof to an admin, but you've already gone past the point of "Oh ok sorry yeah whatever" for many people).  Or at least that's how I (and many people) also felt.  People have other opinions, you're trying to change that opinion with your "review" (because you know... that's what a review is... it's to provide an opinion to express and change other opinions.  It's written in the thread title), and yet for anyone who disagrees with you, you're pissed at them. 

So to sum it all up (and to reiterate for the 20th time), chill out.  I get you were angry when you initially posted it and responded to many of the messages, but for us you've just come out of the bush suddenly wielding a knife and aggressively yelling at people.  

And thanks for leaving the MOD work to the one, who knows what's going on in here.

I left my admin/mod hat at the door.  But I can easily put it back on.

 

[switsys]

I left my admin/mod hat at the door.  But I can easily put it back on.

I think you've all been WAY too tolerant with this nitwit.

 

[SFTP]

(This post is me being me and not an admin)


1. I didn't read the entire poop flinging incident because it's too long and well...  I'd like to save my time.


3. This one's mostly for @SFTP.  A lot of us see people register only to try and fling poo at someone.  It gets pretty old pretty fast, so more than likely no-one's going to believe you anywhere at all.  In addition, you didn't even give Skylar an IP or something to know what the situation is.  In the end, it simply lines up as "individual is pissed, individual wants to fling poo at provider, but individual is 'afraid' of getting poo flinged back from other people."  This is the only reasoning I can come up with for someone who wouldn't even verify with the provider their problem VPS/IP.  It just seems really mean and straight out of left field for many people here.  You can go however you wish, just... you're not gonna make any friends or even get anyone to support your argument.

1. This sentence was talking about how I lost interest in this "discussion" because it became an angry argument or so between two individual (you and @drmike).  I call this flinging poo.

NO, you didn't just call an angry argument as "flinging poo". You actually did HIT on me by calling my thread/review as "flinging poo" too.


You also gave your "decisive" comments and reasoning behind my reviews, and by saving your time and without reading the entire "poop flinging thread". Only Einstein or You could have done that.


and guess what? I've got friends and comments supporting my argument.


Read @drmike's and few more on the last two pages of this thread (Only If you have got time).

Haha.  Look I'm not here to try and offend you, hell no-one really is.  You're the one who's swinging your stick around and being a total dick to everyone until you sent proof to several other people (and @MannDude has kindly provided proof).


Anyways I don't know your intentions nor if you plan on hanging around, but please treat others the way you want to be treated. You being a dick == Others will be a dick to you.


3. That was literally stating what I stated above.  Previously you came in all guns blazing and angry.  Your responses to other individuals who doubted you (since again, you had no proof) were all angry.  Even Skylar stated he didn't know you (I don't know about now but yeah).  It's only natural that without concrete information and hostility has people act hostile against you (you did later offer proof to an admin, but you've already gone past the point of "Oh ok sorry yeah whatever" for many people).  Or at least that's how I (and many people) also felt.  People have other opinions, you're trying to change that opinion with your "review" (because you know... that's what a review is... it's to provide an opinion to express and change other opinions.  It's written in the thread title), and yet for anyone who disagrees with you, you're pissed at them.

I've had sent proof to @MannDude in probably the fifth minute after posting my so-called "review". Admin also had posted about the proofs on the first or second page perhaps. And now, It's the Sixth Page.

@SFTP has provided proof of service to me privately and I encourage him to share in this thread, what he has shared with me.

So the point is, I haven't acted like a dick throughout the thread. I behaved like a dick to the dicks only, the ones who just didn't disagree with me (without posting their proof of experience with crissic), but also hit on me with their "words" and tried to prove me a troll. Without even reading the whole thread, and without knowing that I've had provided proof to the Administrator "almost" at the time of posting this review.


I'm sorry If you found me dick to you as well.

I left my admin/mod hat at the door.  But I can easily put it back on.

I can only laugh at this. So, LOL.

 

[HalfEatenPie]

Meh.  If you feel that way then I guess simple breakdown in communications.  

The posted images were on Page 5, very much after my initial post. 

Anyways, whatever to everything.  I think the way you've approached this to be completely wrong, but hey let bygones be bygones.  

 

[SFTP]

I think you've all been WAY too tolerant with this nitwit.

And what makes me a nitwit? What have I done?

Posting my "first" review without attaching proofs/screenshots just because I didn't know how this reviews thing works, makes me a nitwit?

Or giving proofs/screenshots to an Admin and few more, makes me a nitwit?

Or calling me a nitwit, without reading the whole thread and without knowing nothing, makes you a nitwit?

 

[SFTP]

Meh.  If you feel that way then I guess simple breakdown in communications.  

The posted images were on Page 5, very much after my initial post. 

Anyways, whatever to everything.  I think the way you've approached this to be completely wrong, but hey let bygones be bygones.  

I've had provided proof right after posting the thread (received a warning), and also had requested the MOD to not to post those screenshots here in public. I was afraid, by posting them in public might affect crissic's sales and I never intended to do that.

Yes, my approach was not at it's best. (First Time Review?)

Anyhow, I now know how to post a "review".

 

[HalfEatenPie]

I've had provided proof right after posting the thread (received a warning), and also had requested the MOD to not to post those screenshots here in public. I was afraid, by posting them in public might affect crissic's sales and I never intended to do that.

Yes, my approach was not at it's best. (First Time Review?)

Anyhow, I now know how to post a "review".

 Just commenting here (and criticizing a bit), that's not how you approach this at all then.  I'll quote what @drmike said earlier:

Your goal isn't to improve Crissic's customer support.  Admirable if it was and misplaced.   But the language:

DO NOT buy from crissic.

^ This is called trying to affect sales. Recall this is what you opened up with:

Here are my honest reviews spending more than enough time with crissic:

If you are looking for speedy, reliable and stable VPS, DO NOT buy from crissic.

If you are looking for friendly and quick support, DO NOT buy from crissic.

If you are looking for a bit of DDos protection, DO NOT buy from crissic.

If you are looking for a company with friendly staff, DO NOT buy from crissic.

The only plus point goes with crissic is, they offer cheap servers.

But trust me, not only the charges but their services and support are also cheap.

Suggestion: Looking for affordable VPS? Friendly and Quick Staff and Support? IPv6 Blocks? DDos Protection?

Go for:

Ramnode.

SecureDragon.

NodeServ.

VikingLayer.

EvoBurst.

GinerNet.

BuyVM.

You would not repent by going with my suggestions.

Otherwise, go for crissic and experience all the above-said by yourself.

Literally, this is 100% an attempt at affecting sales. Not saying it isn't misplaced since I won't pass judgement on this entire ordeal you have with them, but this is 100% an attempt at hitting someone's livelihood. If your intention wasn't this then I don't know.

 

[tonyg]

^^ and all this because the replies were short / rude!!?

Dude, give me a break, I can understand getting upset over rude responses but the reaction was overboard.

In life it's not what happens to you but how you react to the situation.

 

[SFTP]

Just commenting here (and criticizing a bit), that's not how you approach this at all then.  I'll quote what @drmike said earlier:

^ This is called trying to affect sales. Recall this is what you opened up with:

Literally, this is 100% an attempt at affecting sales. Not saying it isn't misplaced since I won't pass judgement on this entire ordeal you have with them, but this is 100% an attempt at hitting someone's livelihood. If your intention wasn't this then I don't know.

 I already have said, I will contact Admin to remove that "DO NOT buy" part.

and I wasn't referring you to @drmike's that comment, you posted. But the one he posted after seeing the screenshots/proofs I shared with him.

Support is Achilles heel in a lot of shops.  Things work, you are golden.  They don't you are wondering why you aren't being helped.  I am a big time grump about slow / no support. 

That said it's a price thing.    Dollars pay help and especially prompt help.   $15-20 a year, that's nothing to spend.   Your dollars matter though,  just comes with some beware on what it is and sometimes those bargains might not fit your needs, hopes, preferences.

So... to confirm ... I've read tickets the OP shared and certainly the experience of delay and non answers in spots isn't optimal customer experience.  I wouldn't be thrilled per se either.  I wouldn't be thread bending like he (presumed) has been though or I would have been complaining and bailing much earlier as a customer.

Without going into details, some of the usage of OP's wasn't normal IPv4 + HTTP... It was other traffic and did involve some elements of bad packet therapy as a victim of such flows.  Hard to identify where the problem truly was.  More traceroutes and other network analysis would have went a far way for all involved.

Eliminating ticket closures with at least a bare minimum of response (even when/if customer is at fault) is another spot to address.  

Crissic can maybe cut the time to reply to tickets on average down with some new support staff (ideally Skylar can tell us he's adding more staff soon ).

Though you have kept yourself a bit vague over this  but thanks alot for an honest comment @drmike, proved I wasn't wrong, proved I wasn't trolling, proved I was talking on the basis of facts, proved I didn't come here with evil instincts.

I just want to see Crissic on an upper level in connection with the services and support.

Maybe my way of spreading the word was not at its best, but my intentions were not wrong.

 

[SFTP]

^^ and all this because the replies were short / rude!!?

Dude, give me a break, I can understand getting upset over rude responses but the reaction was overboard.

In life it's not what happens to you but how you react to the situation.

No, not just because the replies were delayed/rude. I also have experienced unstable services. My VPS has been Offline for 3 days and 11 days on different occasions.

and FYI, client support is an important feature of any Great HOST. You probably haven't experienced a bad support yet. It's quite irritating when your tickets get closed without being attended. It's frustrating when your tickets get "Answered" status without being answered. It's unacceptable for a "paid client" whose tickets get responded after many hours and sometimes after day(s).

It's not like "JUST BECAUSE SUPPORT WAS NOT GOOD".

 

[XFS_Duke]

@SFTP man look, post what you think is rude or shut the fuck up... 6 pages of your crying about having rude support but have yet to post ANY proof. The things you sent to MannDude showed nothing that was rude other than YOU being rude. Learn some respect you little troll.

If you have proof, get your nutsack back from your boyfriend and have the balls to post it. Otherwise, screw off somewhere down a dark hole. 

If you're getting DDoS'd, no host will change your IP's just because of that. It's something YOU'RE doing to cause that and it isn't the hosts issue. It's yours.

 

[northhosts]

I cannot believe I actually read the whole of this thread, SFTP - you need to grow up - its painful to read to be honest and can only be coming from a child. You aren't being fair to the provider who has reached out on numerous occasions to help and you've ignored him. I actually question whether this is verging on slander.

 

[drmike]

I lived through this thread and well, I believe SFTP didn't mean to do damage to ugly avoid company extent.

I believe there is some English as a second language misunderstandings.  I caught that early on.  Seen / dealt / witnessed others dealing with such in tickets many times elsewhere.

 

[SFTP]

@SFTP man look, post what you think is rude or shut the fuck up... 6 pages of your crying about having rude support but have yet to post ANY proof. The things you sent to MannDude showed nothing that was rude other than YOU being rude. Learn some respect you little troll.

If you have proof, get your nutsack back from your boyfriend and have the balls to post it. Otherwise, screw off somewhere down a dark hole. 

If you're getting DDoS'd, no host will change your IP's just because of that. It's something YOU'RE doing to cause that and it isn't the hosts issue. It's yours.

Delayed responses, closure of tickets without answering, that tone they talked to me (client) - Such support doesn't mean nothing to you?

I guess you also have such an "Excellent Support" then. I guess I should buy a VPS from you, and then after some time, should post a review on your "support" as well.

FYI, I once have got my IPv4 swapped from RamNode. I don't have anymore examples as this was the second time in last 2 years, I've got this DDos attack. One with RamNode (problem was solved within minutes), and then with Crissic (problem was mis-handled rudely). So, there are some HOSTs who value their customers, unlike Crissic and You.

and by posting this comment in such a TONE (words), you yourself have reviewed your Customer Support. Thankyou for saving my time you nitwit.

 

[SFTP]

I lived through this thread and well, I believe SFTP didn't mean to do damage to ugly avoid company extent.

I believe there is some English as a second language misunderstandings.  I caught that early on.  Seen / dealt / witnessed others dealing with such in tickets many times elsewhere.

Thankyou.

 

[drmike]

Delayed responses, closure of tickets without answering, that tone they talked to me 

Now now

Those two are your issues and enough providers will say meh absent ticket proof and reading it all.

The delays in support happen.   Should a customer wait 10 minutes or 10 hours?  Should support be uniform (i.e. we always wait 45 minutes before responding)?  Core issue, and it happens is issues you had were not run of the mill, they weren't obvious resolutions on either side.

Closure of tickets without answering - this happens.   Especially with things like IT IS NOT WORKING.  Company slaps something good and right and it's working and they close the ticket.  Been on that customer side of that action with a number of companies.   I don't believe in non answer ticket closures, nor the automated no activity ticket closures either.  But, I don't run support departments.  I do bitch and moan about support on a weekly basis all over.

Tone stuff, none of the tickets were brutal / mean.  Just short and probably not what you were hoping for.

I've been through many VPS companies as a customer (i.e. 100+?).   It's a tough niche to be a happy customer in.  More demanding I become (privacy, proper staff, responsiveness, reasonableness (not usually testing that), uptime, baseline performance (CPU not dd)) the more it necessitates moving forward to other shops.

Find the VPS company that suits you and your use.