Jacksonville is not my prefered migration target because it is the wrong coast. So I have to say goodbye.Good afternoon,
I first wanted to start off by saying that I am terribly sorry for any inconvenience the rest of this email may pose. This decision was not made lightly, and there are multiple factors as to the decision regarding our Los Angeles Services.
As of the 30th of September, or Los Angeles node will no longer be online, and any services associated with Los Angeles that are not migrated prior to the 30th will be terminated.
If Los Angeles is your preferred service location, we will not be able to assist you past the 30th of September. Any service that is due to renew will not renew unless migrated to our Jacksonville servers. If you wish to migrate to Jacksonville, please submit a support request and we will get it taken care of.
Any service that migrates to Jacksonville is eligible for an upgrade to any of our existing promotions and will receive one free month of service.
For those interested in changing promotions, our existing YEARLY promotion is: @ $15 per year, @$28 per year, and @$50 per year. If you migrate, your past month's invoice will be credited to your account regardless if you decide to upgrade or not.
Again if you do not wish to migrate to Jacksonville, you must have all data off no later than the 30th of September. We are not responsible for any data lost when our Los Angeles node is removed. If you are within the 10 day refund policy window you may request a refund at this time.I
Thank you for your understanding and patience. If you have any questions please feel free to contact us!