Help me decide, I'm torn between 2 servers.

[terafire]

Second server seems better by far

 

[KuJoe]

Looks like I'm out of space on Server 1 and I've got a new project installed on Server 2 so looks like they both get to stay. Hopefully I can add another hard drive to Server 1 but it's been over a week since I opened that ticket.

 

[DearLeaderJohn]

Ah good old CommercialMedia. I remember before the massive landrush (which I admit, I did cause by posting on LET which lead to the LEB offer etc) I could ring up and get directly to Jeff or Mike if I had any issues and tickets used to get answered within a few minutes. Shame they couldn't/can't deal with the capacity

 

[KuJoe]

I've been successful getting in touch with Mike directly via e-mail but I don't want to keep contacting him for support so I was hoping they would have somebody checking their help desk once a week. It's a shame too because it's been the best dedicated server I've ever owned with better uptime than most of my VPSs that I have with reputable providers here. If they offered a 24 hour response time and remote reboots I would buy a few more of their servers (I still might now that I think about it).

 

[clarity]

@KuJoe,

Who is the first server with? Do they have any more deals like that?

 

[Rolz]

Yeah i may be interested as well

 

[drmike]

This first server is from Commercialmedia and the company is a horror story:

http://www.lowendbox.com/blog/commercialmedia-35-00month-16gb-ram-intel-dual-xeon-l5420-in-ashburn-virginia/

Mind you, if your server never needs human aid and you like week wait times, it might be acceptable for you.

 

[KuJoe]

Support is minimal (although I usually get a response in less than 24 hours for non-sales/billing tickets). They are in my top 2 dedicated server providers, although one outage would probably knock them down quite a few places so I hope they keep with their current track record.