Well to be a bit more specific he said 75% of the loss on the GVH customers is due to abandoned or unsold dedi's that are being renewed anyway with CC/HVH but the customers stopped paying for them long ago, and this is after Duke did the initial sweep which ironically if true means GVH could have been in profit for a long time if it was not being managed by idiot kids all this time.
Essentially customer buys dedi, GVH took deal with HVH/CC, customer abandons dedi, GVH continued to pay HVH/CC anyway and did not notice, iirc Duke said that number was over 200, so it is not surprising they were losing money if only about 25 - 30 of them were ever being paid for by clients.
Jumping on point - holding boxes but unpaid for. This was huge issue during Jonny's time in charge. Lots of boxes were ummm special priced boxes under what he or anyone else would get them at in the future.
Holding those made sense, where you managed the cancellations tightly and got the box wiped and up for sale to the next customer. If that got bogged down, easy to start eating months of losses. Lose that box due to stupid fubard accounting and eating quite a bit more.
Have issues where guys left and racked up 3 months or more of IOUs. Stings and eating big loss. Some of what Tdale is seeing / saying revolves around that I am sure.
As far as profitability goes, I've never seen the numbers from anyone. But the shop was profitable until that Eric lad was put in charge. At that point multiple things broke with more "sustainable" numbers. That never explained the debt racked up though which was like equivalent to a single month of HVH invoicing. I can infer someone was running a vacuum to their own bank account...
A lot of these problems, my guess are due to having due dates all over the place rather than pro-rata billing. Pro-rata works for the provider with discount first month (part of the intention to dip lower) and for customer who needs to move in and get moving. When you have floating days all over cash flow is neurotic and stressful.
Couple that with cash expanding annuals and you have a 1-2 punch that would knock most guys out.
In the background I detect shit talking going on... Guess Tdale can cough up numbers to public to substantiate his claims... Doubt he will. Dealing with assumptions without real data to audit. Without good accounting, there is no business and any profit would be a bit shy of a miracle.