amuck-landowner

NON-CC GVH

GVH-Jon

GVH-Jon

Banned
EMayes1991 said:
BS right here sir. Why would someone migrate from Tx3 to Tx3?
Click to expand...
I meant that they were transferring accounts over to their VPS on TX3 from a VPS not hosted with us, while at the same time R1Soft on their cPanel server is making mass backups of all of the existing accounts on the VPS.
 
E

EMayes1991

New Member
GVH-Jon said:
I meant that they were transferring accounts over to their VPS on TX3 from a VPS not hosted with us, while at the same time R1Soft on their cPanel server is making mass backups of all of the existing accounts on the VPS.
Click to expand...
OK. Thx for the clarification. I hope you can fix all your problems.

Edit: I just realized that the disk speed has been bad all week.... Can anyone back me up verify they experienced the same?

This doesn't make sense that the backups has been running for about 5-7 days.
 
Last edited by a moderator:
GVH-Jon

GVH-Jon

Banned
EMayes1991 said:
OK. Thx for the clarification. I hope you can fix all your problems.

Edit: I just realized that the disk speed has been bad all week.... Can anyone back me up?

This doesn't make sense that the backups has been running for about 5-7 days.
Click to expand...
It does if you look at it this way:

A typical person isn't going to stare at a computer screen 24 hours all day long at all. So the network goes down, server goes offline, SSH connection drops, migration halts. Person notices a few hours or so later, restarts everything because the migration was halted because the network went down. Migration is going .. and then a few hours later again network goes down again. Process repeats over and over until the process is done. A lot of our TX3 customers noticed the I/O speed fluctuating and this is why.
 
E

EMayes1991

New Member
GVH-Jon said:
It does if you look at it this way:

A typical person isn't going to stare at a computer screen 24 hours all day long at all. So the network goes down, server goes offline, SSH connection drops, migration halts. Person notices a few hours or so later, restarts everything because the migration was halted because the network went down. Migration is going .. and then a few hours later again network goes down again. Process repeats over and over until the process is done. A lot of our TX3 customers noticed the I/O speed fluctuating and this is why.
Click to expand...

If thats the case, why did it take so long to let us know that you were having network issues?
 
GVH-Jon

GVH-Jon

Banned
EMayes1991 said:
If thats the case, why did it take so long to let us know that you were having network issues?
Click to expand...
I admit late notification was a fault on our end, and I sincerely apologize. We'll do our best to be more proactive in notifying our clients of any network related issues in the future, I promise.
 
N

Nett

Article Submitter
Verified Provider
Kadar said:
Valued Clients,


We are sending out this email to you today to explain the recent and current TX3 downtime, IO, and connectivity issues.


We've recently been informed that all of the recent downtime, IO, and connectivity issues with TX3 are stemming from network related issues. Our upstream provider for our TX3 node, ServerHub, has been having network connectivity issues in their Dallas location the entire month, and we've just received yet another notification from them telling us that they're taking the Dallas network offline for another two hours to perform maintenance. This is around the ballpark of the 5th time this month they've done this.


We're currently working with ServerHub to have this resolved as soon as possible and we are doing all we can to fix this issue, however we do not have control of the network and we're waiting for the upstream network provider (Level 3) to diagnose this issue and have it resolved.

As of right now the GreenValueHost team has decided that we will no longer be going forward with ServerHub for any new node deployments and will be utilizing direct Quadranet as soon as possible.


Kind Regards,


GreenValueHost
Click to expand...
Click to expand...
Outages for the whole week LOL.
 
Virtovo

Virtovo

New Member
Verified Provider
GVH-Jon said:
It does if you look at it this way:

A typical person isn't going to stare at a computer screen 24 hours all day long at all. So the network goes down, server goes offline, SSH connection drops, migration halts. Person notices a few hours or so later, restarts everything because the migration was halted because the network went down. Migration is going .. and then a few hours later again network goes down again. Process repeats over and over until the process is done. A lot of our TX3 customers noticed the I/O speed fluctuating and this is why.
Click to expand...

Howdy, it's called automated monitoring + alerts.  If you need some help with that let me know via PM.

I hate to say this but I told you to reconsider your deployment with Serverhub; however your BS machine just steamrollered over my advice.

Virtovo, on 17 Jan 2014 - 9:02 PM, said:

Virtovo said:
With my recent experiences I'd strongly suggest reconsidering your Dallas location. 
Click to expand...
We have personal contacts, an assigned account manager, our own internal team of staff (with at least 4 tech staff available AT ALL TIMES around the clock), etc etc so I'm sure we won't be having any issues.
Click to expand...
 
Last edited by a moderator:
Virtovo

Virtovo

New Member
Verified Provider
ServerHub

Inbox03:28

Emergency Network Maintenance EXTENSION Notification : : Dallas, TX : : 2/3/2014‏

ServerHub

Inbox03/02/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 2/3/2014‏

ServerHub

Archive23/01/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 1/23/2014‏‏

ServerHub

Archive21/01/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 1/21/2014‏

ServerHub

Archive18/01/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 1/18/2014‏
 
DomainBop

DomainBop

Dormant VPSB Pathogen
We've recently been informed that all of the recent downtime, IO, and connectivity issues with TX3 are stemming from network related issues. Our upstream provider for our TX3 node, ServerHub, has been having network connectivity issues in their Dallas location the entire month
Click to expand...
So, are ServerHub's network problems in Texas also responsible for the IO issues that customers in the Buffalo location have been complaining about?

A quote from Mun on LET:

I think he is referring to the fact that GVH still has an I/O speed of <20MBps on his NY node and has already moved into a partnership yet still hasn't fixed the server.
Click to expand...
 
K

Kadar

New Member
Verified Provider
GreenValueHost, an industry leading provider in premium budget shared web hosting, reseller hosting, virtual private server, and dedicated server hosting solutions, is proud to announce that we have expanded our virtual private server hosting services to Chicago, Illinois in premium datacenter space within the world famous Lakeside Technology Center 1.1m sq ft. carrier-neutral facility.


We will be utilizing privately maintained datacenter space in the facility and a custom premium network consisting of Internap, nLayer, Cogent, and soon to come, Comcast and Equinix Exchange. Our new VPS nodes in this facility will be brand new HP Generation 8 Xeon E3-1240v2 quad core servers packed with plenty of enterprise SATA storage, accelerated by SSDs with caching from premium Intel SSD drives.


Out of all the locations and datacenters that we have expanded to since our inception, this expansion is our biggest expansion accomplishment yet. The Lakeside Technology Center datacenter facility in 350 East Cermak Rd in Chicago is one of the largest and most premium datacenter facilities in the world, boasting a massive 1.1 million square feet area, carrier-neutral status, and a massive wealth in connectivity and peering availability.


All of our Virtual Private Server hosting plans have now been made available for purchase in this new premium facility and rapid deployments for new additional stock have been made readily available on-the-go. New and existing client promotions and clearance sales will be out shortly after the release of our expansion announcement, so stay on the lookout!
Click to expand...
Premium means HVH out of CC in Illinois




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​
 
Francisco

Francisco

Company Lube
Verified Provider
Virtovo said:
ServerHub

Inbox03:28

Emergency Network Maintenance EXTENSION Notification : : Dallas, TX : : 2/3/2014‏

ServerHub

Inbox03/02/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 2/3/2014‏

ServerHub

Archive23/01/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 1/23/2014‏‏

ServerHub

Archive21/01/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 1/21/2014‏

ServerHub

Archive18/01/2014

Emergency Network Maintenance Notification : : Dallas, TX : : 1/18/2014‏
Click to expand...
Did they give reasoning for it?

I'm not really surprised that things will favor L3 over Cogent for so much of their transit. They'll have to setup

weights to try to balance things more.

Francisco
 
Francisco

Francisco

Company Lube
Verified Provider
drmike said:
Correct link:

https://portal.genesisadaptive.com/
Click to expand...
Speaking as someone in the exact same shoes, the owner has to work on finishing his site. His 'dedicated servers'

tab was full of stub data and if I didn't click the 'from $xxx' link I would have assumed it was just an anchor tag.

I'm not sure why Jon would order from such a site unless he got recommended them by one of his advisers?

Their prices are high but Chicago isn't normally a cheap DC area.

Francisco
 
Virtovo

Virtovo

New Member
Verified Provider
Francisco said:
Did they give reasoning for it?


I'm not really surprised that things will favor L3 over Cogent for so much of their transit. They'll have to setup


weights to try to balance things more.


Francisco
Click to expand...

[SIZE=small]LOCATION: Dallas, TX[/SIZE]

[SIZE=small]START TIME: 6:35PM EST(11:35PM GMT)[/SIZE]

[SIZE=small]END TIME: 9:35PM EST(2:30AM GMT)[/SIZE]

[SIZE=small]LENGTH OF MAINTENANCE WINDOW: 3 hours[/SIZE]

[SIZE=small]We are in the process of performing an emergency maintenance for Dallas to resolve an issue that is currently impacting connectivity. This maintenance may cause some minor interruption during this window. [/SIZE]

LOCATION: Dallas, TX

START TIME: 12:10AM EST(5:10AM GMT)

END TIME: 12:20AM EST(5:20AM GMT)

LENGTH OF MAINTENANCE WINDOW: 20 minutes


This maintenance is to reboot the backbone in order to re-implement IPv6. We appreciate your understanding.

[SIZE=small]LOCATION: Dallas, TX[/SIZE]

START TIME: 6:00PM EST(11:00PM GMT)

END TIME: 8:00PM EST(1:00AM GMT)

[SIZE=small]LENGTH OF MAINTENANCE WINDOW: 2 hours[/SIZE]

[SIZE=small]We are in the process of performing an emergency maintenance for Dallas to resolve an issue that is currently impacting connectivity. This maintenance may cause intermittent interruption during this window. IPv6 is now fully implemented and once this emergency maintenance window is complete, all will be back to normal.[/SIZE]

[SIZE=small]We appreciate your understanding.[/SIZE]

LOCATION: Dallas, TX

[SIZE=small]START TIME: 6:40PM EST(11:40PM GMT)[/SIZE]

[SIZE=small]END TIME: 9:00PM EST(2:00AM GMT)[/SIZE]

[SIZE=small]LENGTH OF MAINTENANCE WINDOW: ~2 hours[/SIZE]

[SIZE=small]We are in the process of performing an emergency maintenance for Dallas to resolve an issue that is currently impacting connectivity. This maintenance may cause some minor interruption during this window.  [/SIZE]

[SIZE=small]We appreciate your understanding.[/SIZE]

LOCATION: Dallas, TX

[SIZE=small]START TIME: 10:00PM EST(3:00AM GMT)[/SIZE]

[SIZE=small]END TIME: 2:00AM EST(7:00AM GMT)[/SIZE]

[SIZE=small]LENGTH OF MAINTENANCE WINDOW: 4 hours[/SIZE]

[SIZE=small]This is an extension of the previous network maintenance. We are currently receiving a lot of network congestion in Dallas due to a Level 3 peer being unreachable and not responding. The Dallas core network is up but due to the network congestion, there is heavy packet loss.  With the outage being on the Level 3 network, we are working closely with L3 engineers to make sure service is restored as quickly as possible.  We'll also keep a Network Issue open and updated as much as possible at https://my.serverhub.com/networkissues.php - We sincerely apologize for the inconvenience and highly appreciate your understanding.[/SIZE]
 
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