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Ocity Hosting LLC leaving ColoCrossing in Buffalo for Telehouse in New York City

ocitysolutions

ocitysolutions

New Member
Verified Provider
The following email was just sent out to our dedicated server clients. VPS clients in Buffalo will be receiving a similar email shortly.

Hello {Name Here},

We are contacting you today to inform you that we have terminated our colocation contract in Buffalo, NY. We have reached this difficult decision after facing several issues including but not limited to network peering issues, network latency issues, and misunderstandings with their onsite staff regarding hardware swaps. We have also had numerous clients express concerns about this location.

 

As such, we are excited to announce we have signed a contract with Telehouse America in New York City to house our east coast network. Telehouse is essentially a fresh slate for us as well as our clients. This location will allow us to connect to a number of additional network carriers and will give us direct control to the product we offer. In addition we will now have redundant power circuits in our cabinet which will further improve our infrastructure.

 

The downside to this move is that we will be forced to physically move our server and network hardware across New York State from Buffalo to New York City. This move is planned to take place overnight from March 23rd into March 24th, 2014. This process is anticipated to take around 8 hours, from the first server going offline to the last server coming back online, however we cannot predict the future, and it may take a few extra hours. During this time your server will be offline and un-usable. We aim to make this process as quick and easy as possible while ensuring that your server and the data within is not damaged. In addition to the physical move, this will require a change in your servers IP addresses. The new IP addresses will be sent to individual clients later this week.

 

We realize this is a very large inconvenience to some clients, however it is no longer feasible for our company to maintain an infrastructure in Buffalo. Once the move is complete the positive benefits should become immediately apparent. We will be sending further information regarding this transition in the coming week so keep your eye out for future emails from us. If you have any questions, comments, or concerns regarding this, please do not hesitate to contact us by ticket.

 

Thanks,

Management

Ocity Hosting, LLC.
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jarland

jarland

The ocean is digital
Congrats! This is a very good move for the quality of your services. I'll be keeping an eye out for offers at the new location.
 
Francisco

Francisco

Company Lube
Verified Provider
drmike said:
Another provider leaving Buffalo the same week as ipxCore....

Heck I ought to start running a moving truck from Buffalo to NYC/NJ....
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Hah!

Nice pick Ocity!

It's a pretty decent drive. I'm assuming you'll take a lot of the roads we took to Jersey, and such

be sure to print off directions ahead of time. Aldryic had T-Mobile at the time and there was large

patches of area that we couldn't get a data signal. All the key places where we had to make turns we

thankfully had things figured out but still.

Francisco
 
ocitysolutions

ocitysolutions

New Member
Verified Provider
Our team is in Buffalo. We have some time to kill so we went for a drive. I'm sure Buffalo had it's golden days but they are long gone. It seems that most of the city is available for lease.
 
drmike

drmike

100% Tier-1 Gogent
ocitysolutions said:
Our team is in Buffalo. We have some time to kill so we went for a drive. I'm sure Buffalo had it's golden days but they are long gone. It seems that most of the city is available for lease.
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Buffalo is real rough.  Something like 60% of the population has left since the 1950-60's....

Crime rate is running over double the US national rate.

See: http://www.city-data.com/crime/crime-Buffalo-New-York.html

Sadly, like most of the Great Lakes and the Rust Belt they are part of, times haven't been good in decades.   Buffalo is currently celebrating the near stoppage of year-to-year population decreases.  Meaning after decades, the amount of people moving out has drastically slowed.  Question is, has it slowed because who is left behind cannot afford to move and still wants to.  Captive audience syndrome that usually is accompanied by economic hardship, poverty and that crime thing.

None of that matters to the boys in the burbs though or to you, unless you visit the datacenter (yikes!) or the hood goes rioting.
 
ocitysolutions

ocitysolutions

New Member
Verified Provider
drmike said:
How is / has your move gone @ocitysolutions?   Did you actually get into the secret lair in Buffalo?
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Overall, it went fairly well. We were allowed inside the ColoCrossing datacenter and the technicians that were on-duty were very friendly and helpful. 

We didn't really have much time to post this morning but we arrived pretty much exactly on schedule and had everything racked and plugged in soon after arriving. We had a slight delay in getting the network online but since its come up it has been doing well.

At this point all VPS services are online and any customers seeing issues should contact us.
 
drmike

drmike

100% Tier-1 Gogent
That @concerto49 :) funny.

Buffalo could be a unique place...  Perhaps the data center ownership there could expand the Dacentec model to cover that DC and their others... ho hum...
 
OSTKCabal

OSTKCabal

Active Member
Verified Provider
I talk to Daniel and Harrison on an almost daily basis, very cool guys. Glad to see them take steps to improve their services for their clients in the region.
 
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