HudsonValleyHost Spamming the Helpdesk

drmike

100% Tier-1 Gogent
HudsonValleyHost, subsidiary of VSNX, which is owned fully by ColoCrossing is taking to spamming helpdesks of providers directly...

This ended up somewhere earlier...

Hello,
I wanted to take a moment and introduce Hudson Valley Host to you.
Hudson Valley Host is a member of the VSNX family which offers a variety
of services including dedicated servers. We offer dedicated servers at
affordable prices. We also offer great IP pricing.

Hudson Valley Host offers dedicated servers in several locations. These
locations includes: Buffalo, NY, Dallas, TX, Chicago, IL, and Los
Angeles, CA. Below I have listed a couple of test IPs and test download
links:

Buffalo, NY: http://198.23.157.172/test100.bin
Dallas, TX: http://198.23.135.13...0.bin<br /> Los Angelas, CA: http://192.210.195.1...<br /> Chicago, IL: http://96.8.117.132/... /> <br /> Here is a sample of our pricing:

Intel XEON Quad Core E3-1240v2
16GB DDR3 ECC RAM
1TB HDD or 120GB SSD
10TB Premium Bandwidth
1GBPS Port
5 Usable IPs
Only $98/mo


We also have a great deal going on for VPS providers:

E3-1240v2
32GB RAM
4 x 500GB SSD....
 

WebSearchingPro

VPS Peddler
Verified Provider
Got one of those earlier, very annoying. I straight up told them not to send us unsolicited sales in tickets ever again.
 

WebSearchingPro

VPS Peddler
Verified Provider
This will only result in banning their IPs.
Great idea, I checked our logs and got their IP. Looks like HudsonValleyHost employees are going through lowendbox posts, page by page.

If you care to block Ernie, you can apply this .htaccess rule.


Code:
<Files submitticket.php>
Order Allow,Deny
Allow from all
Deny from 162.219.179.18
</Files>
 

I would like to note that 162.219.179.18 is obviously a VPN IP address due to past history on the IP.

 

So Ernie's user-agent is "Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0" if you happen to get a ticket like that feel free to match that user-agent with the time and you'll get the IP.

 

Shame that HudsonValleyHost spams lowendbox users to make a sale for lowendbox's parent company. Full circle. 
 
Last edited by a moderator:

Virtovo

New Member
Verified Provider
Got one of these also.  I don't necessarily mind tickets like this; however I told him politely where to go:

"Hi there,

Thanks for reaching out. Unfortunately due to the reputation (rightly or wrongly) of VSNX in one of the markets we target I am afraid we cannot consider services at this time.

Regards"
 

drmike

100% Tier-1 Gogent
Should cross-post this over to WHT, @drmike.  CC is already on shaky ground there - could be just the push they need to learn a few things about consequences.
Feel free to run with it over there on WebHostingTalk... Anyone....  I am heading out the door now.

Issue I take with it, and probably always will, is CC operating subcompanies then calling it a subsidiary of VSNX.   Talk about intentionally misleading.   Should say a subsidiary of ColoCrossing since that's the public real momentum brand, IP allocation to, etc.
 

Francisco

Company Lube
Verified Provider
Unfortunately this is not the first company to do it, we also receive some emails from companies. This will only result in banning their IPs.

- Henrique
They aren't the first colocrossing company to do it either. There's a post from 2012 where

they were spamming VPS providers to buy from them before they snagged up LE.

I think one of their staffers replied with "well, if you aren't interested just delete it".

Francisco
 
They aren't the first colocrossing company to do it either. There's a post from 2012 where


they were spamming VPS providers to buy from them before they snagged up LE.


I think one of their staffers replied with "well, if you aren't interested just delete it".


Francisco
In 2012 I wasn't to involved in the industry, but it is possible.

But you know sometime in the future if they run out of IPs and we block all of them, we will not receive this kind of spamms.

Also a few weeks back some "idiot" from a company used an email with auto responder to send one of those messages, which resulted in a stupid amount of emails sent between the servers.

- Henrique
 

Francisco

Company Lube
Verified Provider
In 2012 I wasn't to involved in the industry, but it is possible.

But you know sometime in the future if they run out of IPs and we block all of them, we will not receive this kind of spamms.

Also a few weeks back some "idiot" from a company used an email with auto responder to send one of those messages, which resulted in a stupid amount of emails sent between the servers.

- Henrique
Ahahaa so they were creating cross tickets back/forth?

That's terrible.

Francisco
 

DomainBop

Dormant VPSB Pathogen
They still spam several of my e-mail accounts as well. ;/
Email spam annoys me but spam submitted through the ticket systems or contact forms of my websites tends to really piss me off, and the companies that market this way are almost uniformly shit.
 

raindog308

vpsBoard Premium Member
Moderator
"We also offer great IP pricing."

This seems to be the current thing among CC shell companies.  See also this from GVH:

http://lowendtalk.com/discussion/27682/gvh-spamming-me-like-no-tomorrow/p1

"We are delighted to announce that we have acquired access to legacy RIPE and IANA IPv4 address blocks and are now able to sell IPv4 addresses to clients WITH ABSOLUTELY NO JUSTIFICATION REQUIRED. This means you can purchase IPv4 addresses in bulk from us for ANY reason/usage you'd like, as long as the usage is legal in the United States (NO SPAMMING or sending DDoS attacks), for example, you can purchase IP addresses for: 1. Just because you want to!"
 

Hxxx

Active Member
I guess is just me that doesn't find that type of offer/spam bad as long as they are genuine. 

But anyway is probably because of all the CC hate that usually runs around here.
 
Ahahaa so they were creating cross tickets back/forth?


That's terrible.


Francisco
Yes, it was pretty bad, after 10 or 15 minutes it created around 12 tickets.

I guess is just me that doesn't find that type of offer/spam bad as long as they are genuine. 

But anyway is probably because of all the CC hate that usually runs around here.
I think we all consider this emails as spam, because if we need services we search for them. I don't think that we will be following a bot that is opening tickets. And taking the time we could be dedicating to our clients.

On the other day I had to close a big amount of tickets that were created by someone that spammed our HelpDesk, this is not good at all.

- Henrique
 

Francisco

Company Lube
Verified Provider
I guess is just me that doesn't find that type of offer/spam bad as long as they are genuine. 

But anyway is probably because of all the CC hate that usually runs around here.
So because it's 'targetted' it makes it OK? But if it was ViagraCrossing it'd be bad and should be

punished? SPAM is SPAM any way you cut it. Some don't take the 'cold calls' as hard as other types

of spam, but it's still the same.

Francisco
 

DomainBop

Dormant VPSB Pathogen
I don't think that we will be following a bot that is opening tickets. And taking the time we could be dedicating to our clients.

On the other day I had to close a big amount of tickets that were created by someone that spammed our HelpDesk, this is not good at all.
That's my general gripe about any type of SPAM, whether it's email SPAM, comment SPAM, ticket/contact form SPAM etc.  SPAM=decreased productivity due to the time spent dealing with it (not to mention other associated costs in the battle against SPAM). The total cost of dealing with it add up to big money over the course of a year.

Some don't take the 'cold calls' as hard as other types
of spam, but it's still the same.
It's ("cold call emails") definitely still the same according to the CAN-SPAM act.
 

GVH-Jon

Banned
"We also offer great IP pricing."

This seems to be the current thing among CC shell companies.  See also this from GVH:

http://lowendtalk.com/discussion/27682/gvh-spamming-me-like-no-tomorrow/p1

"We are delighted to announce that we have acquired access to legacy RIPE and IANA IPv4 address blocks and are now able to sell IPv4 addresses to clients WITH ABSOLUTELY NO JUSTIFICATION REQUIRED. This means you can purchase IPv4 addresses in bulk from us for ANY reason/usage you'd like, as long as the usage is legal in the United States (NO SPAMMING or sending DDoS attacks), for example, you can purchase IP addresses for: 1. Just because you want to!"
I can't just simply have thousands of IP addresses laying around.
 

hellogoodbye

New Member
I can't just simply have thousands of IP addresses laying around.
Speaking for myself only, I would rather see my provider opting to have thousands of IP addresses lying around than to see them handing out free IPs with no justification required and subsequently putting my own IP(s) at risk of getting blacklisted when people inevitably take advantage of the generous offer and use them for spam. You may think what you're doing is generous and that you're just using up something you already have in abundance with little to no consequences, but it's reckless and ill-conceived at best.

Having a lot of something doesn't mean you have to use it all up ASAP in any way you can manage. The IPs aren't going anywhere (unless there's a caveat that I'm not aware of) and that number is a finite one as well. If you truly believe in your company and its growth down the road, it would make plenty more sense for you to hang on to those IPs and require justification since you'll end up using them all eventually.
 
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