drmike
100% Tier-1 Gogent
So CC isn't/wasn't supporting the hardware on the RTO? That's insanity on their end. It's a rental. After 24 payments, well on your own. Before then? Yeah surprised someone has sued/contested invoices/etc. over hardware failures and long downtime.a case-study in not signing contracts without a hardware SLA l
When I found out the contracts had no hardware SLA after long sporadic outages + replies from CC like 'these are essentially owned machines, you purchased them" on the RTO's - I knew I couldn't deal with that data center anymore.
Any host who doesn't lock down the SLAs and guarantees up front is aiming to fail. Cheap prices shouldn't override common sense.
Can't wait to the OP's statement to solidify everything.