Thinking about not using paypal.

[BlaZe]

Major of our clients pay through paypal. I wanted to ditch it too.

I'm getting good response by accepting BitCoin as payment although you need to cash out quickly.

 

[S-Jack]

I looked at using 2checkout but I read somewhere they might be closing... It's a tough market atm with billing systems & payments-

Lowend VPSes bring in a lot of abuse hoppers as well. Switch to highend market, more money, less stress, no problems... ever.

Less clients with the highend market

 

[TruvisT]

Less clients with the highend market

More or less. More or learning and shifting their budgets higher. They know more and require less help. Less tickets means less issue and less money spent and more made from the clients so in the end it pays off.

 

[RockTBN]

Hello,

Just would like ask how do you guys prevent chargeback payments? We have had some bad customers, they made the payment via Paypal by Bank/eCheck then do a chargeback after the contract is over and we lose the disputes. 

 

[Aldryic C'boas]

You should be asking PayPal that.  Every case is situational, and as they know the details of the disputes, they are in the best position to educate you.

 

[pravint]

It happened with me many times, After using our service 10-15 days they make unauthorize payment dispute and paypal give the money to client. I am so angry with them.

I suggest my client to pay via Webmoney. It is better to use. 

 

[peetscott]

Paypal can be a hard dick... Sometimes you even get depressive from Paypal ( Scammer who chargesbacks afterwards,... )

I am using BitPay it just works fine

 

[reckless]

As a user (not a seller), I try to avoid Paypal and always want to use a direct credit card if I can, or am happy to pay by money order (guaranteeing that the seller gets the money).  I'm not personally a Bitcoin user but am ok with it in principle.  Why does anyone use Paypal as an alternative bank account, unless they can't get a real one?  And if they can't get a real one, how likely are they to be a solid customer?

I have a Business Paypal account and a bank account but I almost always use Paypal for online transactions so that way I don't have to give up my debit or credit cards numbers (I've had my info stolen online before via stores online that were hacked and it's no fun at all)...Paypal is also very good at getting my money back and handling things like that (even more so then my bank!)...not to mention Paypal also gives business/premier accounts debit cards now that you can have to easily withdraw from your Paypal account.

I've been using Paypal for over 12 years and they have always treated me well especially if you call them up and talk to them.

 

[jamaica]

we've got no problems with paypal till we dont want to recieve payments from bussiness accounts. Now it's the problem cause our client with bussiness accounts cant send payment to our bussiness account. Transactions between bussines accounts are forbidden

 

[SkillerzWeb]

Well if you got a worthy alternative for paypal for sure you can drop it.. But still its the top payment gateway.

 

[BrianHarrison]

The dispute resolution process with PayPal is frustrating. I imagine it's frustrating for the buyer as well. For the payment of hosting services it basically comes down to:

1. If the buyer opens the dispute as an "unauthorized transaction" they will win automatically. The seller must call in to get the issue resolved correctly.

2. If the buyer opens the dispute as "not as described", "internally damaged", etc then the seller will automatically win.

After speaking at length with various PayPal supervisors, I've learned that unless there is a tracking number involved, there is very little manual human review that goes into settling PayPal disputes.

 

[MeanServers]

I think PayPal is a necessary evil unfortunately. I really hate their resolution process but at the same time, it's not much worse than using a merchant account. Possibly even easier when it comes to certain disputes, not all. We started using Stripe as an alternative to PayPal and most of our new clients are split 50/50 between PayPal and Stripe. I think until someone else comes along and shakes up the online payment industry, we as hosts will be stuck offering PayPal (even if it isn't a primary gateway) for the foreseeable future.

 

[msp - nick]

I looked at using 2checkout but I read somewhere they might be closing... It's a tough market atm with billing systems & payments-

Less clients with the highend market

I highly doubt 2checkout will ever close.

They're expensive, but they're also a good platform to have aside from PayPal.


We're using Skril, WU, PayPal and bank transfer. 

 

[ftpitnipon]

just a quick tip to win disputes against abusive customers,write intangible item and intagible item as many times as possible,then try to send them proof screenshots about the customer

I have won almost 90% (100% for the last 2 months) of the cases by this method

 

[ftpitnipon]

The dispute resolution process with PayPal is frustrating. I imagine it's frustrating for the buyer as well. For the payment of hosting services it basically comes down to:

1. If the buyer opens the dispute as an "unauthorized transaction" they will win automatically. The seller must call in to get the issue resolved correctly.

This is not true.I have won against a spammer a few days ago even after he created "unauthorized transaction"

How you can convince the matter to paypal ,that matters most+plus the magic word "intangible item"

 

[MeanServers]

Ironically enough, we had a dispute through PayPal the other day with a spammer we terminated and used those magic words, intangible item. In 24 hours the dispute was closed and founded in our favor. Maybe this really is the fast track way of winning disputes with PayPal?

 

[Jasson.Pass]

Ive always hated paypal charge backs and the $20 fees really make $1/mo services even more annoying

 

[jamaica]

Never had any problems with paypal. Disputes? Ok, I will lost my 4$ with help of some dumb guy, but I will get a lot more with normal customers.

 

[TekStorm - Walter]

Well we had paypal, and we disable before for anumber of reason and we didnt notice any drop in business.

 

[Serveo]

I would personally stick with PayPal because:

1) People often keep a certain balance in the PP account.

2) Customers trust Paypal.

3) PayPal has low fees compared with other payment processors.

Lets not forget that Paypal is integrated into almost everything. If you focus on a global customer base, just stick with them. Ever have an dispute? Just notice its about a virtual service and you always get your money. Also regarding BTC, it was a nice hype to make big bucks, but if you focus on a sustainable business, then keep far away from it.

Just my two cents,

Enjoy the weekend!