mikho
Not to be taken seriously, ever!
I've been waiting a long time already. Can't really understand that people didn't leave already when site went down and never came back.
24khost, where are you?
- Thread starter xmob
- Start date
drmike
100% Tier-1 Gogent
First, welcome to vpsBoard Devon!
Any reason why 24khost's panel URL redirects to RockMyWeb's panel? I remain confused.
Thank you so much for getting back Devon! You are the last hope.. I emailed you the details of the server. Any information would help! Thank You!
Hello,
Which panel url are you using? As far as I can see, their panel is not accessible. I may be able to provide a workaround, but I do not have access to their domain. RockMyWeb only assists in their VPS system management.
Thanks concerto49! Much apperciated!
drmike
100% Tier-1 Gogent
Oh boy....
Well from Gmail link ---> https://cloud.24khost.com ends up at ---> https://cloud.rockmyweb.net/
It isn't a redirect or anything. The original email had cloud.24khost.com but the link underneath is the cloud.rockmyweb.net.
That URL doesn't recognize the account.
I see their billing stuff isn't responding either --> http://billing.24khost.com. So, are they not accepting payments/discontinuing services or what? People can't even pay invoices.
Yes, it shouldn't have been. While they use the same control panel, it is a separate system, so you would not be able to login to our system with their account.
For now, I won't be able to update the control panel but I will try to get in touch with 24khost to get it back online. In the meantime, feel free to email me if you are having trouble accessing your VPS through SSH, HTTP, etc, and I can assist you in that aspect.
Edit: As for the billing, I can't comment on that just yet, but I can assure you, you are not at risk of losing your VPS service.
Last edited by a moderator:
Thanks to Devon, I am back online now! Cant Thank him enough! Thanks to @drmike and @concerto49!
DeanClinton
New Member
ok, so whats going on then Devon? Why do you have access etc?
What happened to the reseller server, and why wasn't I informed?
What happened to the reseller server, and why wasn't I informed?
DeanClinton
New Member
We don't know at the moment - seems like another provider has access to his equipment / has contact with him yet he's not come here to let anyone know what's going on...
Aldryic C'boas
The Pony
I was referring more to the "provider" that thought it would be a good time to swoop in and try to make a few sales from the situation.
I assume you are a shared hosting / reseller hosting client? If you want to email me your username, I can see if I can get in touch and get some info for you.
I have access to the VPS systems because we have maintained a systems management role and served as a consulting firm for 24khost. I should have more information soon.
DeanClinton
New Member
@Devon - Thanks but it's OK, i'm not staying. I need a way to contact JJ to ask for a refund because what's happened is not acceptable.
Soon as in CC IPV6 soon?
Soon as in CC IPV6 soon?
RockMyWeb Official Update
-----------------------------------------------------
The owner of 24KHost has decided to cease operations but has arranged for RockMyWeb to provide continuing service for their VPS clientele. All VPS clients have been ported over to our system and have been sent notices about their account. RockMyWeb will be acquiring their systems and integrating everything into our system seamlessly.
I wish the owner of 24KHost the best of luck with his future and I am glad to welcome all as new customers of RockMyWeb.
RockMyWeb is a portfolio of virtual server subsidiaries geared towards affordability and availability. We have been providing virtual private servers for 7 years now, starting in 2006, therefore we have great experience and knowledge regarding virtual servers. We run systems and also consult for other providers in setting up and managing systems. This was our role with 24KHost, thus making it easier for us to integrate you into our system.
Please note: We are not taking over the operations or business of 24KHost. We are only providing a continuing service for their VPS customers. We can try to assist customers of shared or reseller hosting, I would be happy to attempt to help you if you email me at devon(at)rockmyweb(dot)net.
Thank you.
-----------------------------------------------------
The owner of 24KHost has decided to cease operations but has arranged for RockMyWeb to provide continuing service for their VPS clientele. All VPS clients have been ported over to our system and have been sent notices about their account. RockMyWeb will be acquiring their systems and integrating everything into our system seamlessly.
I wish the owner of 24KHost the best of luck with his future and I am glad to welcome all as new customers of RockMyWeb.
RockMyWeb is a portfolio of virtual server subsidiaries geared towards affordability and availability. We have been providing virtual private servers for 7 years now, starting in 2006, therefore we have great experience and knowledge regarding virtual servers. We run systems and also consult for other providers in setting up and managing systems. This was our role with 24KHost, thus making it easier for us to integrate you into our system.
Please note: We are not taking over the operations or business of 24KHost. We are only providing a continuing service for their VPS customers. We can try to assist customers of shared or reseller hosting, I would be happy to attempt to help you if you email me at devon(at)rockmyweb(dot)net.
Thank you.
drmike
100% Tier-1 Gogent
I am still confused 
I mean I get it, but strange situation and 14 hours~ and a 180 of sorts. I kind of saw this coming with the fubared recent IP changes and infusion of more of RockMyWeb in 24khost's business.
Hoping this transition is a good one and things end well.
Here's the email that just was sent out to customers:
I mean I get it, but strange situation and 14 hours~ and a 180 of sorts. I kind of saw this coming with the fubared recent IP changes and infusion of more of RockMyWeb in 24khost's business.
Hoping this transition is a good one and things end well.
Here's the email that just was sent out to customers:
This was not a planned event, so the IP changes were issued long before we knew of any other concerns. 24KHost was hosted alongside us, therefore these IP changes were just issued because of our network upgrades and changes. We were in contact with the owner very recently and this was his decision due to current circumstances, I believe we were the obvious choice for continuing the VPS service as we had access to the servers, the servers were in place, and we provided systems management to them already.
Wasn't he just reselling you guys? All his plans seemed remarkably identical to what you guys were offering, same control panel, same SSD caching, etc.
I don't know if his plans were similar, we were not involved in their sales and marketing. The features on the other hand, I guess that tends to happen when you consult for a provider. We provisioned their systems in the same way we would have ours. We started using SSD caching long before other providers.