Hxxx
Active Member
Missing the drama already?
Greenvaluehost hacked, customer details exposed to public including customer photo IDs
- Thread starter drmike
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I'm curious as he hasn't posted here.
Hxxx
Active Member
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He's banned and will remain banned from his past shenanigans and lies. In short, I don't feel comfortable having him using this forum as a platform to gain business if it's done so on lies.
It's the first ban of it's kind, but even in this recent event we hear one story, we hear his where he says so and so is wrong, so and so made this up, then I get evidence brought to me that says otherwise. He's a compulsive liar, flip-flopper, and someone who ignores friendly and helpful advice when it is presented to him in a respectful manner. In short, it's not really the type of person I want using vpsBoard.
DomainBop
Dormant VPSB Pathogen
10 years ago on a paintball forum far, far away there was this 16-yr-old kid named leetsauce lying about the accomplishments of his friend Jon's paintball team and the other kids on the forum called him out on his lies. 10 years later leetsauce is an adult and he's still lying and getting called out by people in forums on his lies. 10 years from now when he's an adult I think Jonny in NH will still be lying on forums and getting called out on his lies too.
TL;DR the MannBan of Jonny was the right thing to do because the lies are unlikely to ever stop
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So, touching base on the points made above.
Unsure who to believe as I don't know the Chad fellow personally, but strangely enough these Skype screenshots found their way to me that says otherwise about Jonny's drinking. Of course, I was a teenager once and did a lot of dumb stuff. I'm sure most of us have. I'm not trying to pretend that I am a saint... but these are quite telling:
Lot of effort to get drunk. When I was a teen, someone just kept a bottle of vodka in the trunk of their car at school and Friday after school I'd run home, get clothes to stay out and go camping and we'd sit around a fire and drink piss warm 90 degree vodka around a fire by a lake.
There is more, but this is enough to prove, once again that Jonny continues to lie.
In regards to the use of outsourcing for his support:
Thursday, December 18th, 2014
10:38 PM <JonGVH> Dude I hired an amazing Indian team. When it comes to clients support tickets
10:38 PM <JonGVH> They will do the needful
10:38 PM <JonGVH> They will perform the necessary upgradations
10:38 PM <JonGVH> They will do proper uploadations of client data
10:38 PM <JonGVH> And all support tickets
10:38 PM <JonGVH> Will kindly be answered in a proper manner
10:39 PM <JonGVH> Suck that bitch
Then, nine days later...
Saturday, December 27th, 2014
8:23 PM <JonnyGVH> My bottom line has always been the same. GVH uses Indians from time to time but not right now
There are a ton of examples of your support staff being re-arranged on a weekly basis. It's always a different story. "We never use Indians", "We hired awesome Indians!", "All of our staff is from English speaking countries only", "Our support staff has a combined 150 years of experience" (or whatever), etc, etc.
Get some rest, take some time off. You have got to be stressed and overwhelmed with GVH and trying to keep up this game. This is a harsh industry and it's only made harsher when you continue to act the way you do and get caught in lies consistently. Pass the torch onto someone else who is capable, and stop wasting your teenage years with the stress of GVH. I'm not going to give you shit for doing stupid things as a teenager, a lot of us (myself included) did stupid things as teens but you need to get a grip man. At this point a lot of us are beyond being angry at you for your actions and are instead leaning towards a feeling of pitty. Certainly your school has a counselor you can go speak to in an effort to get some proper guidance from an adult that is outside of this industry.
drmike
100% Tier-1 Gogent
Bravo ManndDude for keeping good records. 
Epic right on post their my good comrade!
Jonny-GVH lies.
It really is time he beats it and runs off and plays schoolboy. The skirts are waiting slick talker.
The Webhostingtalk situation with his company are out of control. Near daily unhappy customers on there. He berates them, argues with them, calls them liars routinely. These fails aren't a matter of immaturity, they are indicative of some underlying mental health issue. No reasonable person mistreats their customers like that. When a customer complaint matter does happen, whether real or amped up, you nip it at the bud. Even if it means you eat humble pie back in your own ticketing system / customer management.
Like MannDude I too actually was a youth long ago. Not so unusual to be experimenting socially with things like say alcohol - emphasis is on SOCIAL - out with your buddies at party or camping or something like that. Problem is, that's not what Jonny-GVH is doing, the stress has him so tweaked with 18 hours 6-7 days strapped to phone + computer dealing with GVH that he can't handle it. So he's graduated to substances to deal with things at the ripe old underage of16 (he just turned 17).
17 year olds aren't supposed to be working 18 hour days (even if I dispute what he's doing as not being work and massive social fncking off)... Hell 35 years olds aren't supposed to be working 18's. In fact, no legitimate job, no legitimate company and no sane person anywhere on this planet pulls 18's (there are a few of us that do, but ahh < 5% of the working population and all juggling multiple jobs / businesses).
GVH should:
1. Pull all product inventory = we are sold out.
2. Stop running any sales ads.
3. Spend weeks to months cleaning up every retarded thing broken.
a. notify customers hacked details in public.
b. issue refunds to everyone wanting the hell out and that is prepaid.
c. audit all systems, credentials, etc.
d. audit all customer accounts for loose ends, abuse, etc.
... you get the points.
Seen this time and time again. What GVH does WILL NOT WORK. IT IS NOT WORKING. HURRY SALE! MUST... COVER ... MONTHLY ... BILLS - read: server bills only.
Sadly, not a single lunatic in this industry that even wants GVH customers because the resources are unrealistic and huge. The managed services, well lowend companies don't do managed services... GVH should stick to selling CC dedis and that's it. That's where the kid will excel and reclaim his life and dignity.
I've seen car crashes where the driver lost their head literally that were less messy than GVH.
Epic right on post their my good comrade!Jonny-GVH lies.
It really is time he beats it and runs off and plays schoolboy. The skirts are waiting slick talker.
The Webhostingtalk situation with his company are out of control. Near daily unhappy customers on there. He berates them, argues with them, calls them liars routinely. These fails aren't a matter of immaturity, they are indicative of some underlying mental health issue. No reasonable person mistreats their customers like that. When a customer complaint matter does happen, whether real or amped up, you nip it at the bud. Even if it means you eat humble pie back in your own ticketing system / customer management.
Like MannDude I too actually was a youth long ago. Not so unusual to be experimenting socially with things like say alcohol - emphasis is on SOCIAL - out with your buddies at party or camping or something like that. Problem is, that's not what Jonny-GVH is doing, the stress has him so tweaked with 18 hours 6-7 days strapped to phone + computer dealing with GVH that he can't handle it. So he's graduated to substances to deal with things at the ripe old underage of
17 year olds aren't supposed to be working 18 hour days (even if I dispute what he's doing as not being work and massive social fncking off)... Hell 35 years olds aren't supposed to be working 18's. In fact, no legitimate job, no legitimate company and no sane person anywhere on this planet pulls 18's (there are a few of us that do, but ahh < 5% of the working population and all juggling multiple jobs / businesses).
GVH should:
1. Pull all product inventory = we are sold out.
2. Stop running any sales ads.
3. Spend weeks to months cleaning up every retarded thing broken.
a. notify customers hacked details in public.
b. issue refunds to everyone wanting the hell out and that is prepaid.
c. audit all systems, credentials, etc.
d. audit all customer accounts for loose ends, abuse, etc.
... you get the points.
Seen this time and time again. What GVH does WILL NOT WORK. IT IS NOT WORKING. HURRY SALE! MUST... COVER ... MONTHLY ... BILLS - read: server bills only.
Sadly, not a single lunatic in this industry that even wants GVH customers because the resources are unrealistic and huge. The managed services, well lowend companies don't do managed services... GVH should stick to selling CC dedis and that's it. That's where the kid will excel and reclaim his life and dignity.
I've seen car crashes where the driver lost their head literally that were less messy than GVH.
I think he's just really stressed out and is just wanting to throw whatever cash he can to fix things. It's almost at the point of desperation to fix it so he's being rash.
I agree, I think he should really stop with the VPS side and just do dedicated servers. Those go well enough,
he makes whatever take he does, and the amount of public complaints about that side of his business is very low.
As you said, though, every time something catches him off guard or he has to prove a point, he goes to the extremes. No one wants to take on a VPS brand where there are < $12/month VM's w/ cPanel included. Even if you're getting cPanel at rock bottom prices (pretty much legacy or your license provider is eating some off each license for your sake), there's maybe $4/month left on the bone to cover a large amount of diskspace, CPU, RAM, bandwidth, & fully managed support.
Sure, you can gamble on them not using any diskspace, bandwidth, but a good solid staff isn't cheap. It's possible he's got a shared team in place for his outsourced workers but some of those teams are stretched to the limit, just like Jonny.
I really think that if he can't/won't sell the VPS side, that he should do like you said and stop selling for a while till things are squared up.
- Automate what you can (what you can't you turn into a standard checklist for new provisions)
- Address diskspace shortages and stability issues
- Address spamhaus issues for any customer eligible
- Address support time coverage (or cut back fully managed to semi managed with no SLA)
- Take some time off
I can speak from experience that once you get well past the point of being burned out, a 'good nights sleep' just isn't enough. I was popping down caffeine pills when I was doing a bunch of dev work a while back just to try to keep me on track. I was taking so many that I damn well near had a kidney stone episode. Flushed those all down the toilet and chugged water for the rest of the day to smooth that out.
I agree, I think he should really stop with the VPS side and just do dedicated servers. Those go well enough,
he makes whatever take he does, and the amount of public complaints about that side of his business is very low.
As you said, though, every time something catches him off guard or he has to prove a point, he goes to the extremes. No one wants to take on a VPS brand where there are < $12/month VM's w/ cPanel included. Even if you're getting cPanel at rock bottom prices (pretty much legacy or your license provider is eating some off each license for your sake), there's maybe $4/month left on the bone to cover a large amount of diskspace, CPU, RAM, bandwidth, & fully managed support.
Sure, you can gamble on them not using any diskspace, bandwidth, but a good solid staff isn't cheap. It's possible he's got a shared team in place for his outsourced workers but some of those teams are stretched to the limit, just like Jonny.
I really think that if he can't/won't sell the VPS side, that he should do like you said and stop selling for a while till things are squared up.
- Automate what you can (what you can't you turn into a standard checklist for new provisions)
- Address diskspace shortages and stability issues
- Address spamhaus issues for any customer eligible
- Address support time coverage (or cut back fully managed to semi managed with no SLA)
- Take some time off
I can speak from experience that once you get well past the point of being burned out, a 'good nights sleep' just isn't enough. I was popping down caffeine pills when I was doing a bunch of dev work a while back just to try to keep me on track. I was taking so many that I damn well near had a kidney stone episode. Flushed those all down the toilet and chugged water for the rest of the day to smooth that out.
DomainBop
Dormant VPSB Pathogen
In his defence, that is and has always been the truth. India has 2 official languages: Hindi and English.
...or just take the advice I gave him yesterday on WHT after he completely lost it and went ballistic on a customer with multiple threats: STFU and stop airing his dirty laundry in forums.
He needs to stick to what he's good at, sales (I'll leave aside the ethics of his sales practices) and find someone with customer service skills (hey, how about GVH CEO/FedEx Office retail worker Lance!) to deal with support and interact with customers post sale.
What they should do and what their budget allows them to do are two different things. You're not going to get a competent sys admin to clean up the tech side (stability issues, automating processes, auditing and correcting security problems, and the million other problems) or a competent manager (or in GVH terminology "Director of ___) who can clean up the support/policies/day to day operations side when all you can pay is wages that are only slightly above what a fast food worker earns and you can't afford to offer any standard benefits package that qualified tech and management workers expect.
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drmike
100% Tier-1 Gogent
Listen, Lance is a real guy and all, but he's a total ghost. Find anyone who has spoke to the guy. No one has except Jonny. Plus Lance if he's involved does whatever in the background as workers and those dicking around over there haven't interacted with the guy. If Jonny does something stupid or legal issues happen, Lance better go hide behind some good lawyers because he's liable, his name on the documents.
Calling Jonny good at sales? Rubbish. Anyone can move hosting packages when you lower the prices to the levels he does - unsustainable and unbelievable levels. I can find a 6 year old that would sell as much. That's not being good at sales, that is being BAD at sales. Because those sales need supplied with product, service, etc.
Sales folks in general are beat up about selling customers hype and features that don't exist. Those highly paid professional salesmen that do such, they suck at sales also. I know plenty of them. Reprimanded too many in my years. Fired a few myself.
What Jonny might be good at is manning the live chat, if they have one. But even then someone with sanity needs to price fix everything so he can't go and be retarded again. For the life of me, I can't figure out why folks in lowend world can't do math, know their ranges and stick to them. It's mass failure over and over as skiddies scramble to cover server cost underneath, however they can.
He'd probably excel filling up Twitter for noise and randomness too. Perhaps a social media manager role in his future
when all you can pay is wages that are only slightly above what a fast food worker earns
Bahahahahahahaha! I don't for a moment and never have believed that they paid folks so well. No way they do or can.
Illinois has a minimum wage of $8.25 an hour. On top of that employees have all sorts of employer chip in tax and management overhead.
$8.25 x part time 20 hours a week = $164 + overhead... You well north of $200 a week even in playschool for 20 hour part time employee. There are 4 weeks in a month - talking $1k per employee or more.
Now GVH runs 24/7 and gets ticket bombed. Can imagine they have HUNDREDS of tickets a day. Do that math on reading and responding and ticket hockey back and forth.
200 tickets x 5 minute each? = 1000 minutes = 16-17 hours of tickets. Break that up between two minimum wage folks on paydroll = 3 way division with Jonny helping = 5-6 hours each.
5 hours x 7 days = 35 hours a week... oops over spending on 2 employees [ 20 hour budget x 2 = 40 hours - need 70 hours for tickets - deficient in budget above by 35 hours
That math doesn't work.Just the tickets alone very well eat up many people on billable time, emotionally, etc. So it's free skiddie labor and we know how well kiddos work for free, for free VEEPEEESSS, etc. Work is spotty, irregular and usually doesn't work very long. Plus you have completely malicious and insane folks all up in your stuff.
Like Fran said above, Jonny should hang his jock strap up and get real about limitations. Unlike Jonny, Fran legitimately does work and runs high performance on his time and company. But even Fran's crazy time burn really is detrimental to health and well being. Thus, Fran recently said about adding some help so he can focus more on just developing things.
Any person I've seen go on the 'porn is immoral' stance usually means "my porn is immoral" because they're always into something rough involving a transgender, a dog, & multiple members of the same gender.
Granted, that's my take I guess, I usually try my best to be as liberal as I can whenever it comes to clients and not get them tied up in whatever beliefs I might have (very few minus 'share the wealth' when it comes to torrents >_>).
Francisco
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That seems like an oddly specific genre...
Aldryic C'boas
The Pony
You should've seen the hangers-on we had in Portland and Cali -_-
I wonder what'd his parents would think... I think I'll give them a ring right now.So, touching base on the points made above.
Unsure who to believe as I don't know the Chad fellow personally, but strangely enough these Skype screenshots found their way to me that says otherwise about Jonny's drinking. Of course, I was a teenager once and did a lot of dumb stuff. I'm sure most of us have. I'm not trying to pretend that I am a saint... but these are quite telling:
Lot of effort to get drunk. When I was a teen, someone just kept a bottle of vodka in the trunk of their car at school and Friday after school I'd run home, get clothes to stay out and go camping and we'd sit around a fire and drink piss warm 90 degree vodka around a fire by a lake.
There is more, but this is enough to prove, once again that Jonny continues to lie.
In regards to the use of outsourcing for his support:
Thursday, December 18th, 2014
10:38 PM <JonGVH> Dude I hired an amazing Indian team. When it comes to clients support tickets
10:38 PM <JonGVH> They will do the needful
10:38 PM <JonGVH> They will perform the necessary upgradations
10:38 PM <JonGVH> They will do proper uploadations of client data
10:38 PM <JonGVH> And all support tickets
10:38 PM <JonGVH> Will kindly be answered in a proper manner
10:39 PM <JonGVH> Suck that bitch
Then, nine days later...
Saturday, December 27th, 2014
8:23 PM <JonnyGVH> My bottom line has always been the same. GVH uses Indians from time to time but not right now
There are a ton of examples of your support staff being re-arranged on a weekly basis. It's always a different story. "We never use Indians", "We hired awesome Indians!", "All of our staff is from English speaking countries only", "Our support staff has a combined 150 years of experience" (or whatever), etc, etc.
Get some rest, take some time off. You have got to be stressed and overwhelmed with GVH and trying to keep up this game. This is a harsh industry and it's only made harsher when you continue to act the way you do and get caught in lies consistently. Pass the torch onto someone else who is capable, and stop wasting your teenage years with the stress of GVH. I'm not going to give you shit for doing stupid things as a teenager, a lot of us (myself included) did stupid things as teens but you need to get a grip man. At this point a lot of us are beyond being angry at you for your actions and are instead leaning towards a feeling of pitty. Certainly your school has a counselor you can go speak to in an effort to get some proper guidance from an adult that is outside of this industry.
