Attempting to mend the hole that I've dug -- Any advice?
I don't know where to start..
I feel as if throughout my entire time so far on WebHostingTalk forums and my time running GVH, I have continuously dug somewhat of a hole that I find myself now trying to get out of.
I joined the hosting industry because of one reason, and one reason only: Because my heart loves this industry, and it is my passion.
Although it's quite obvious that I'm nowhere at that stage yet, my dream is to one day be the CEO and Owner of a large, successful, well-respected IT-based company with one of the largest datacenters in the country. I'm still working to achieve that goal, and I know that by putting a lot of hard work and a lot of determination, you can achieve anything.
I'm going to come out and say in public that so far in my journey I've made a lot of mistakes so far, and that I'm still learning to become what many people view as an 'ideal' business owner.
The most mistakes I've made so far as many of you have already seen is in my interactions with certain clients, and the way that I've handled public relations. I've said a lot of things that I regret saying, and a lot of decisions that I now regret making. I don't even know where to start to describe how badly I want to turn back time and make everything right.
I've been told several times that I shouldn't be handling public relations, and that I should hand over the job to someone else. Every word of that is true -- I'm not fit for PR, but I do try and I try my absolute best. Not a lot of my personal friends are "IT people", so I don't know where else to turn to. I try to learn more and meet new people that are more experienced than I am in this industry, but to be honest I haven't been that much successful.
I want to mend the whole that I've dug, I want to let people know that I'm sorry for any bad impression that I may have given off, and most of all, I want to fix what seems like an unstable reputation that's attached to me.
I want to start here by asking my superiors; the people whom I faithfully look up to as well-experienced pioneers of the hosting industry. Please help me; What should I do, and how do I go about doing it?
All opinions, criticisms, suggestions, feedback, or anything that you think I should hear is welcome.