Hello vpsboard! I have been told at least by 3 people to join this forum so thought I would make my 1st post here. Before I go on, I am sorry if you have already seen my threads in other places. That is why I wasn't even going to start this post as I am sure some of you guys are tired of reading about it by now. However, I have been told that LET belongs to ColoCrossing hence my thread could be closed or removed at any given time by Jon. And supposedly, complaint threads regarding Hudson Valley Host and ColoCrossing on webhostingtalk forum also dissappear "mysteriously". So thought I would leave trace here with my situation so if those 2 threads do get removed or closed down, hopefully future potential customers would see this and decide if they want to go with them or not. In short, I would like to summarize as short as possible (although what they've done to me over course of 3 weeks is endless): 1) I ordered & paid for 2 dedicated servers on 1/3/2014 to Ernie from Hudson Valley Host (HVH). He promised me they would be delivered within 1 week. End result? Ernie delivers the 1st server after 2 weeks with wrong configuration in which he failed to fix, quite often blaming on his "upstream" aka ColoCrossing. Started to ask for refund, Ernie said okay. Then later started to claim he never promised for such and began ignoring me. Out of no where, Mike from ColoCrossing contacts me treating me like a piece of meat. 2) 2nd server was delivered after 3 weeks of me paying the invoice. This was a surprsie for me as Ernie already knew I didn't want this server any longer due to delayed wait time. 3) After posting threads on forums, Jon from ColoCrossing offers me 1 month for free ... then 2 months for free. I declined asking for a refund. After doing so, he posts on LET that he questions my "legitimacy" because I did not act as a freebie loader. 3) Ernie has called me names such as "fraud" after me asking for a refund numerous times on skype. Not only that, Jon decided to attack me personally by stating lies about me on LET. So I uploaded bunch of screenshots on that forum to ensure people that I am not a liar that Jon is trying to make me out to be. I have no idea why Jon is doing this, as he has same access to the ticketing system on HVH as me. He sees the same things I see. This baffles me. 4) Illegal activities partake between HVH & CC - I have purchased and paid for HVH dedicated servers. I ONLY agreed to be HVH's customer through Ernie. However, as I opened up threads, people have pointed out that I have paid to ColoCrossing. Honestly, I am new to these companies so I thought ColoCrossing was just another business name for HVH. Anyways, the point is - I found out later that HVH has been exchanging my personal information such as my name, address, credit card information with CC without my consent. I am pretty pissed about this, these are sensitive information. Neither on HVH or CC's TOS explain any of this information. Not only that, HVH's address or owner's name is no where to be seen on the website itself. Okay I am done for now. Getting longer than intentioned once again. I hope you can understand there's no way I can cut this story short, as I need to explain what exactly they have done to make sure I am not being 1 sided here. Anyways, I will be back later. Thanks guys.