We included as much useful information as possible (including the nameservers of the server in which accounts were being migrated to) that we were provided. We didn't leave any information out that we knew of, and I am 100% sure of that.
Anything further has to be addressed to Hudson Valley Host unfortunately as that's as far as I am able to be of assistance :unsure:
Jon, fine. You say you did and I am not going to challenge that.
Here's the deal pal, if you gave a crap about your customers, you would have "upgraded" them to your new "cloud" alternative that has replaced the cPanel. You would have sucked up any price issue and honored your contract/agreement.
I've bought all sorts of products cheap to expensive. Sometimes things break, didn't work right, etc. I've had products replaced while under warranty period with more expensive products at the loss to the manufacturer. That's what real businesses do, those that are legitimate and those that actually care about / want customers. I don't expect you to get that point since you are still wet behind the ears. Remember that I mentioned it.
The failure here is in basic math and playing with the exploitation factor. How many imaginary oversell ratios you can have before being caught holding people's valuables but with an empty vault. Yeah I expect oversell, but it should be illegal. Any company using term unlimited should be fined massively. Any company caught mass overselling should face consequences.
Funny little thing I thought of earlier... I wonder how many companies here, your company included, are bondable? I am betting not many.
